Latest Update to policy – October 2022
Representing (visa versa) the brand Matchsports®
Our website address is: www.matchsports.com
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use your information for the following purposes:
To provide you with the Services: Including to verify your identity and set up your Matchsports® account, to process payments and fulfill product orders, to provide you with access to our Services such as workout tracking performance and statistics, and to enable you to compete and communicate with other Matchsports® members.
To communicate with you: Including for administrative matters (such as account management, updates to terms, or system maintenance), to provide you with information about our Services (such as product delivery and logistics, servicing and technical support), and to respond to any questions, comments or requests you have about our Services.
To send you marketing: Including contacting you by phone, email, postal mail or SMS with information about news, offers, products and/or Services that might be of interest to you, as permitted by applicable law. Please see Your Rights below for how to unsubscribe.
For analytics: Research and product and Service improvement purposes: Including monitoring and measuring your use of our products and Services and conducting research/surveys, to understand how they are being used and how they can be improved.
For quality assurance and training purposes: Including monitoring communications and interactions with you to ensure the quality of our customer and technical support services, appropriate training of our people and to resolve your complaints. We will provide notice and consent options for monitoring of communications as required by applicable law.
For personalization and advertising: Including to provide you with a personalized and tailored Service, to serve you with Matchsports® advertising on third party properties and to serve you with relevant advertising and content on our Services.
To ensure the security and integrity of our Services: Including to detect and combat any abuse or any harmful activity, fraud, spam, and illegal activity affecting our Services, or in the case of CCTV images, the prevention & detection of crime and for the health and safety of individuals on Matchsports® premises.
To comply with any applicable law and/or regulations and any other lawful business purpose, Including any incidental business purpose related to or in connection with any of the above, or for any other purpose disclosed to you at the point at which we collect your personal information.
We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. We may use your Personal Data to see which web pages you visit at our Site, which website you visited before coming to our Site, and where you go after you leave our Site. We can then develop statistics that help us understand how our visitors use our Site and how to improve it. We may also use the information we obtain about you in other ways for which we provide specific notice at the time of collection.
Cookies are TINY files stored on your device when you visit some websites. They help improve the user experience when a user is visiting a website by gathering data on user preferences and website analytics and performance. Cookies cannot be used to harm any device.
Rights Specific to European Union Residents The European Union’s General Data Protection Regulation (“GDPR”), and corresponding legislation in the United Kingdom and Switzerland, provide European, Switzerland and United Kingdom residents with certain rights in connection with Personal Data you have shared with us. If you are resident in the European Economic Area, you may have the following rights:
Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information. This section describes Californians’ rights and explains how California residents can exercise those rights.
Below we further outline specific rights which California residents may have under the California Consumer Privacy Act.
Right to Access Your Data. You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past twelve (12) months. Any disclosures we provide will only cover the 12-month period preceding the receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
Right to Data Portability. You have the right not to receive discriminatory treatment by us for exercising your privacy rights conferred by the California Consumer Privacy Act.
Right to Delete Your Data. You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
Right to Non-Discrimination for the Exercise of Your Privacy Rights. You have the right not to receive discriminatory treatment by us for exercising your privacy rights conferred by the California Consumer Privacy Act.
Exercising Your Rights
If you are a California resident who chooses to exercise your rights, you can:
Submit a request by any of the means of contact made available on this site including email and phone numbers in order to submit your request. You may also designate an agent to exercise your privacy rights on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification.
Our Response to Your Request: Upon receiving your request, we will confirm receipt of your request by sending you an email. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request. We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, listed below, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request. We may deny your deletion request or retain certain limited Personal Data of yours if retaining the information is necessary for us or our service providers to:
- Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
- Debug products to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
- Comply with a legal obligation; or
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We may disclose your personal information to the following categories of recipients: Group Companies, Third Party Service Providers and Business Partners: We may share your personal information with other members of our group, with our third party service providers (such as those who provide IT, analytics, payment processing, and customer sales, technical support or delivery services), third party business partners who otherwise process personal information for purposes that are described in this Policy (such as advertising partners) or who are otherwise notified to you when we collect your personal information (such as financing partners if you select this option during the checkout process). We do not sell your personal information.
Third Party Apps that you link to your Matchsports® account: As part of the functionality of our Services, we offer pairing functionality to enable you to connect your Matchsports® account with third party applications such as Fitbit, Apple, Strava and similar applications. If you choose to connect your Matchsports® account, we will share certain personal information with the paired application depending on what information you choose to share with such third party apps or have otherwise been notified will be shared during the pairing process. The information may include information generated through your use of the Services (i.e. workout information) and other contact and profile information. The processing of your personal information by such third party applications shall be governed by the privacy policies of those third parties.
Other Users: Depending on your User Profile settings and how you interact with our Services, certain personal information of yours may become available for other Matchsports® members to see. User profiles are set to public by default.
Competent Law Enforcement Bodies, Regulators, Government Agencies, Courts or other Third Parties: We may share your personal information, including CCTV images, with competent law enforcement bodies, regulators, our insurers, external legal advisors, government agencies, courts or other third parties where we believe disclosure is necessary: (i) to comply with applicable law; (ii) to exercise, establish or defend our legal rights (including to collect amounts owed to Matchsports®); (iii) to protect your rights or vital interests or those or any other person; or (iv) to detect, prevent or otherwise address security, fraud or technical issues.
Our legal basis for collecting and using personal information described above will depend on the personal information concerned, applicable laws and the specific context in which we collect it.
However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you (such as to provide our Services), (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Services, to communicate with you as necessary to provide our Services to you, and for our legitimate commercial interests such as responding to your queries, improving our products and Services, undertaking marketing, or detecting and preventing illegal activities. We may have other legitimate interests and we will make clear to you at the relevant time what those legitimate interests are.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, you can contact us using the details provided under the How To Contact Us section below.
Your provision of Personal Information is required in order to use certain parts of our services and our programs. If you fail to provide such Personal Information, you may not be able to access and use our Services and/or our programs, or parts of our Services and/or our programs.
We determine the appropriate retention period for Personal Information on the basis of the amount, nature and sensitivity of your Personal Information processed, the potential risk of harm from unauthorized use or disclosure of your Personal Information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).
After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such data. When we are no longer required to retain the personal information as described above, we will destroy, erase, or de-identify it. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.
We currently do not sell any Personal Information.
Consent If we have collected and processed your personal information with your consent then you can withdraw your consent at any time by using settings on the Matchsports® product or App (as applicable), via settings on your device or by contacting us using the details provided under How To Contact Us. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent (please see Legal Basis).
Direct Marketing We may send marketing communications for purposes notified to you (including as specified in section 2 above) and, where required by applicable law, with your consent. You can unsubscribe from direct marketing at any time by following the instructions below or by contacting us using the details provided under the How To Contact Us. We will process your request within a reasonable time after receipt, in accordance with applicable laws. Unsubscribe options are provided in electronic marketing communications as required by applicable law.
If you opt in, you will receive text messages from Matchsports®. “Matchsports® Account” messages are non-promotional messages from Matchsports® alerting you to important information, like the details of your delivery, failed subscription payments and other alerts related to your Matchsports® subscription or purchases. To opt-out of receiving “Matchsports® Account” message by texting STOP to the number from which you received the message. We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws.
If you experience any issues with text messages from Matchsports®, text HELP to the relevant number referenced above or email our Support team at firstname.lastname@example.org. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply. We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within the timescales required by law.
Push Notifications: If you opt-in on your device, Matchsports® may occasionally send you push notifications through our Apps with updates, achievements and other notices that may be of interest to you. You may at any time opt-out from receiving these types of communications by changing the settings on your device.
“Do Not Track” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that, because there has been no agreed industry standard, we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
Your rights to access and manage personal information We recognize the importance of your personal information and provide simple ways for you to exercise the following rights: access (right to know), portability, rectification (correction or update), deletion (erasure), object and to restrict processing.
You can exercise these rights via the following ways:
Submit a request via our Privacy Request Form Update your profile and account settings (please see our Privacy Settings Guide) for details. Contact us if you have any questions – please see How To Contact Us.
Third Party Links: The Sites and Services may contain links to web pages operated by parties other than SBI Media. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. Further, it is up to the user to take precautions to ensure that whatever links the user selects or software the user downloads (whether from this site or other websites) is free of such items as viruses, worms, trojan horses, defects, and other items of a destructive nature. These websites and services may have their own privacy policies, which the user will be subject to upon linking to the third party’s website. SBI Media strongly recommends that each user review the third party’s terms and policies.
International Transfer: SBI Media is a global company with its headquarters located in the Switzerland. Sharing data across borders may be essential in the performance of the Services which we provide, and as a result, your Personal Information may be collected, transferred to and stored by us and our affiliates outside your jurisdiction, including outside the European Economic Area (EEA), and in countries that are not subject to an adequacy decision by the European Commission and that may not provide for the same level of data protection as your jurisdiction.
We will, subject to applicable law, rely upon legally permitted data transfer mechanisms in order to transfer, process and store your Personal Information in a jurisdiction outside of your home jurisdiction. We will ensure that the recipient of your Personal Information offers an adequate level of data protection and security.
You are not permitted to use our Services if you do not meet the minimum age requirement applicable in your jurisdiction and or if you do not meet the age requirements as specified in our Terms of Service. If you learn that your child does not meet the requirements set out above and has provided us with Personal Information, you may alert us at email@example.com. We will take steps to delete such information from our files as soon as possible and terminate the child’s account.
In order to be able to offer you payment and or extended warranty options, we will pass to third parties and Extend certain of your Personal Data, such as contact information and order details, in order for them to assess whether you qualify for their payment and extended warranty options and to tailor their options for you.
Your personal data will be handled in accordance to applicable data protection law and in accordance with the information to each of the third party’s privacy policies as is applicable to your jurisdiction.
Information contained in this web site is subject to change without notice. Copyright © 2013 -2022 SBI Media SA. All rights reserved.